Wednesday, September 26, 2007

United Airlines

OK, seriously this is why United airlines rocks. Last night in all the confusion to try and get myself to a hotel and get my rental car, i accidently left my binder with all my itinerary and info for the trip in it. When i realized it wasn't with me this morning i thought it was not coming back. Well just now when i was sitting at the gate, i got called up to the ticket counter. Turns out United Lost and Found had picked it up and then made the effort to find me and give me the biner back. The guy even went to the other side of security to bring it to me so that i didn't have to go through all over again. This is why i like United. ;-)

1 comment:

Fiona said...

that's pretty awesome! talk about customer service. :-)